Sage Software Provider * Atlanta * Georgia * Consulting * Business Management * Computer Networking * Hardware * ACT! Software
Phone 678-610-3196   |   Fax 678-610-3198

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IT Help * Consulting * Networking & Hardware * Business Materials Sage Software * Atlanta * Georgia * Consulting Business Management Software:
  - PEACHTREE BY SAGE
  - SAGE BUSINESSWORKS
  - SAGE MAS 90 ERP
  - SAGE MAS 200 ERP
  - TIMESLIPS BY SAGE
Computer * Support * Atlanta Sage Software * Atlanta * Georgia * Consulting Consulting Services:
  - Evaluation
  - Implementation
  - Training
  - Support
  - Customization Computer * Support * Atlanta Sage Software * Atlanta * Georgia * Consulting Networking & Hardware Computer * Support * Atlanta Sage Software * Atlanta * Georgia * Consulting Customized Business Materials Computer * Support * Atlanta

Consulting Services


Evaluation


I.T.Works has been providing accounting and process solutions for over 20 years. Our clients include all types of businesses from contractors to manufactures to restaurants.

We understand that every business is unique. That is why we start every engagement by listening to you so that we understand not only your business but your goals and the problems you are having.

We will conduct a complete evaluation of your operations, procedures, personnel and computer infrastructure in order to develop a plan for a complete solution tailored specifically for your business

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Implementation


Once a plan of action has been agreed upon, I.T.Works will work with you to turn the plan into reality.
  • Procure and register the selected software
  • Prepare and configure the computer & network environment for installation
  • Install and configure the software
  • Convert your data from existing systems
  • Train your staff in all aspects of new solution


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Training


I.T.Works has achieved the designation of Sage Software Premier Trainer and has in fact has been retained on occasion by Sage Software to conduct certification classes for other consultants.

We have found from experience that training is far more effective and efficient when it is tailored to clients' specific needs and the requirements of their business. It is also more effective when using your data. We therefore provide training on an individual basis rather than in a general classroom environment. Training sessions can be held at your office our office or remotely using our internet based collaboration technology.



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Support


I.T.Works provides complete support for all of our software products and implementations. We can resolve your support issues by:
  • Telephone
  • Email
  • On site visit
  • Remote support using our internet based collaboration technology
We are committed to responding to you quickly, minimizing your downtime and keeping your systems running efficiently.

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Customization


I.T.Works first and foremost will try to minimize the need for customization through full utilization of your software applications. However, we recognize that you may have requirements that your software does not address. In those situations we fully evaluate the feasibility of providing the customization you require and will provide you with a detailed proposal for providing it. We have formed partnerships with highly trained and experienced programmers to insure reliability in the customization you require.

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